omg too many questions spring to mind.. let's start with this one:
On Instagram public metrics (likes and comments on business_discovery) and standard metrics with access permissions are organic, while public metrics in the app/browser are total (organic+paid). That already is hard to explain to customers. But to make it even worse, Facebooks public metrics are total. So this is an unsolvable mess when trying to have cross network metrics.
I see how this very specificly relates to the "different system" explanation, overlaying Instagram with the Facebook system. But it is so bad I still wonder that nobody has solved this.
This explains why my life has been so complicated. Thanks for the background. I have 2 questions for you, if you can answer (because FB developer support was not helpful).
1. If a business account uses my app, can I get ‘views’ count of REELS they were tagged/mentioned in?
2. Can I enable a brand (user of our app) to DM a creator account if I have the creator’s message id? Is there a way that message can land in primary inbox and not ‘Other’ inbox
Sorry. I am not familiar with those particular endpoints you mentioned. Did you find any developer doc for them? If so, I'd start there and I can perhaps help you debug if something is not working as expected as the doc.
We're trying to fetch metrics for age-gated posts and so far it's a hit or miss one. We cannot understand why we're getting them for some posts and not for others (when both would be properly age-gated and would have same permission set). Any idea why?
Ah, we're trying to get IG Media Insights from age-gated posts (ex. engagement from an age-gated photo). My theory is for age-gated posts, which would apply for example on posts with alcohol, they go through paid partnership setting with audience restrictions. The post's metrics won't be organic then so we're not able to fetch any from the IG Media Insights endpoint. Is that right or are we missing some permission?
By paid partnership do you mean ads or Branded Content? They're very different when it comes to API offerings. Ads stuff usually goes through separate set of APIs (aka Marketing API). Branded Content is treated similarly as organic.
In the failure case, you can access the base /media_id endpoint no problems right? And do the failure and success case's medias belong to the same user?
omg too many questions spring to mind.. let's start with this one:
On Instagram public metrics (likes and comments on business_discovery) and standard metrics with access permissions are organic, while public metrics in the app/browser are total (organic+paid). That already is hard to explain to customers. But to make it even worse, Facebooks public metrics are total. So this is an unsolvable mess when trying to have cross network metrics.
I see how this very specificly relates to the "different system" explanation, overlaying Instagram with the Facebook system. But it is so bad I still wonder that nobody has solved this.
Yes, "metrics" is a whole another 'kingdom' in FB and even more complicated
This explains why my life has been so complicated. Thanks for the background. I have 2 questions for you, if you can answer (because FB developer support was not helpful).
1. If a business account uses my app, can I get ‘views’ count of REELS they were tagged/mentioned in?
2. Can I enable a brand (user of our app) to DM a creator account if I have the creator’s message id? Is there a way that message can land in primary inbox and not ‘Other’ inbox
Sorry. I am not familiar with those particular endpoints you mentioned. Did you find any developer doc for them? If so, I'd start there and I can perhaps help you debug if something is not working as expected as the doc.
We're trying to fetch metrics for age-gated posts and so far it's a hit or miss one. We cannot understand why we're getting them for some posts and not for others (when both would be properly age-gated and would have same permission set). Any idea why?
What kind of metrics are you pull? Some pointers to developers.facebook.com would help
Ah, we're trying to get IG Media Insights from age-gated posts (ex. engagement from an age-gated photo). My theory is for age-gated posts, which would apply for example on posts with alcohol, they go through paid partnership setting with audience restrictions. The post's metrics won't be organic then so we're not able to fetch any from the IG Media Insights endpoint. Is that right or are we missing some permission?
By paid partnership do you mean ads or Branded Content? They're very different when it comes to API offerings. Ads stuff usually goes through separate set of APIs (aka Marketing API). Branded Content is treated similarly as organic.
In the failure case, you can access the base /media_id endpoint no problems right? And do the failure and success case's medias belong to the same user?