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xbg's avatar

omg too many questions spring to mind.. let's start with this one:

On Instagram public metrics (likes and comments on business_discovery) and standard metrics with access permissions are organic, while public metrics in the app/browser are total (organic+paid). That already is hard to explain to customers. But to make it even worse, Facebooks public metrics are total. So this is an unsolvable mess when trying to have cross network metrics.

I see how this very specificly relates to the "different system" explanation, overlaying Instagram with the Facebook system. But it is so bad I still wonder that nobody has solved this.

Nsikak's avatar

I dont know if this is still active. Anyways, can a business or professional account send or reply to messages. In Facebook Group API, I can send/reply a message if its the 24 hours period. But on Instagram professional account(not the one tied to Facebook pages), it keeps failing that the message is "This message is sent outside of allowed window.", even when its 5 minutes ago. What could be the issue. The docs

https://developers.facebook.com/docs/messenger-platform/reference/send-api/

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